1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, and authentication credentials
- Chat Content: Messages, prompts, and conversations with the AI
- Uploaded Files: Documents, images, and other files you share with the service
- Feedback: Any feedback, suggestions, or support requests you submit
1.2 Automatically Collected Information
- Usage Data: Features used, time spent, interaction patterns
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed
- Cookies: Session data and preferences
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Process your requests and transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Train and improve our AI models
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Data Storage and Security
3.1 Storage
Your data is stored securely using industry-leading cloud infrastructure with:
- Encryption at rest and in transit
- Regular security audits
- Access controls and authentication
- Automated backups
3.2 Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
4. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our service (e.g., cloud hosting, authentication services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. AI Model Training
We may use anonymized and aggregated conversation data to improve our AI. This data:
- Is stripped of personally identifiable information
- Cannot be traced back to individual users
- Helps improve response quality and accuracy
- You can opt out of this by contacting us
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your conversation history
- Opt-Out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze usage patterns
- Improve service performance
You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
8. Third-Party Services
Our Service integrates with third-party services:
- Cloud Infrastructure: For authentication, database, and hosting
- AI Services: For powering Aimi's conversational capabilities
- Search Services: For web search functionality
- Image Services: For AI image creation
These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@aimichat.app
For data deletion requests or privacy concerns, please email: support@aimichat.app